Telework emerged in the 1960s, but employers did not consider its benefits until the pandemic arrived.
According to a study by Adobe Forrester, 67% of the world’s workforce has made home office a way of working and another 39% of companies say they will adopt telework on a permanent basis.
Telework emerged in the 1960s, but employers did not consider its benefits until the pandemic hit. “New tools that allow work to be done remotely have sparked particular interest in organizations,” said Eduardo Jordao, Senior Channel Account Manager at Adobe.
Adobe’s report shows that 64% of organizations have provided their employees with technological tools for remote work. Meanwhile, 30% intend to do so in the coming months.
A report by the International Labor Organization (ILO) showed that, previously, only 20% of the workforce in the United States and less than 2% in Latin America resorted to home office.
ECLAC pointed out that this was due to the fact that 79% of the employed in the region performed activities that could not be covered by this modality.
During the health crisis, the ILO explained that the countries most affected by the virus and with the greatest digital development were the first to implement the home office. Page Group indicated that 96% of Latin American companies followed suit, since it was the only way to protect society without completely paralyzing the economy.
Digital documents: A useful tool for teleworking
The study led by Adobe reports that the most digitally mature organizations use digital processes exclusively. Among the departments that use this most are: sales (65%), marketing (57%), human resources (28%).
The transition to the digital era accelerated mainly with the adoption of collaboration and productivity technologies for companies to perform the home office without limitations. Thanks to this, it was possible to serve clients, organize meetings, and to recover in spite of the crisis.
Jordao explains that “among the essential strategic points to keep the business moving in the midst of the unforeseen consequences of the pandemic are document sharing that incorporates electronic signatures, collaboration and automation”.
This boosted business growth as employees gained a foothold in a way that allowed them to run their operations in a productive, intelligent and efficient manner.