In today’s business world, where efficiency and productivity are key to success, the figure of the Virtual Assistant has taken on an undeniable role. These highly trained professionals become strategic allies, able to take on a wide range of tasks and free up valuable time for leaders and their teams to focus on what really matters: growing the business.
If you are thinking about taking the step and hiring a Virtual Assistant, it is essential that you go beyond the basic skills.
In this article, we will guide you through the aspects you didn’t know you should evaluate when hiring a Virtual Assistant to ensure you make the best decision for your company.
1. Work culture:
It is important to evaluate whether the candidate has a work culture compatible with that of your company. This includes aspects such as communication, responsibility, proactivity and the ability to work as a team.
2. Time zone:
If your company has operations in different time zones, it is important to consider the candidate’s availability to work the required hours.
3. Experience in your sector:
If your company operates in a specific niche, such as the legal or financial industry, it is important to look for a Virtual Assistant with experience in that field.
4. Problem solving ability:
A Virtual Assistant must be able to solve problems autonomously and make correct decisions without the need for constant supervision.
5. Learning capacity:
The digital world is constantly evolving, so it is important that the candidate has the ability to learn new tools and technologies quickly.
6. Security and confidentiality:
It is essential that the candidate is aware of the importance of the security and confidentiality of your company’s information.
7. Personality:
Beyond technical skills, it is important to choose a Virtual Assistant with a personality compatible with you and your team.
8. Costs:
It is important to evaluate the costs associated with hiring a Virtual Assistant, including the salary, tools, and software you will need.
9. Tests and evaluation:
Before making the final decision, it is advisable to carry out tests and evaluations to verify the candidate’s skills.
10. References:
Asking for references from former clients or employers will help you get an outside perspective on the candidate’s work.
By considering these additional aspects, you will be able to find the Virtual Assistant that best suits your company’s needs and helps you achieve your goals.
Remember that BPO LATAM is your strategic ally in the search and selection of virtual talent. We have a team of highly trained professionals to help you find the perfect Virtual Assistant for your company.
Contact us today and find out how we can help you grow your business!