What is the difference between a Virtual Assistant and a secretary?

Freelance work continues to grow. Whether it is a small SME or a multinational, a basic job or the tasks of a senior executive, everything can be carried out outside the office. Secretaries are included in this work methodology. Today they go from being Secretaries to Virtual Assistants. And although the term secretary is associated with the female sex, Virtual Assistant positions are filled by professionals of both sexes.  

Hiring Virtual Assistants in Latin America is a growing option. Worldwide, it is a widely used methodology for more than a decade. Canada, the United Kingdom, Australia and the US are leaders in hiring Virtual Assistants. When working with the freelance system, geographical limits are not an impediment and a range of infinite job possibilities opens up. This is further increased if the professional speaks more than one language.  

What differentiates a Secretary from a Virtual Assistant?  

  • Virtual Assistants work freelance. Therefore:  
  • They work from home.  
  • They are independent micro-entrepreneurs His methodology includes using his own equipment to develop the tasks and communicate with his clients.  
  • They seek to perfect their skills and update themselves permanently  

Benefits for those who hire a Virtual Assistant  

  • It does not increase its stable personnel plant with the economic consequences that this means if it did Their fees are equal to the actual hours worked.  
  • Optimizes the cost/benefit ratio.  
  • You only pay for work done.  
  • If you hire an employee traditionally, according to the labor contract law, you will collect the salaries stipulated by said law and the employee must work a minimum number of hours per month.  
  • Added to this are the social charges that must be paid on a mandatory basis.  
  • You do not need to invest in equipment It is not necessary to buy or rent a physical space to install your office Permanent training of the Virtual Assistant.  
  • In a very competitive market and with the intense technological updating that exists, it is essential that the professional who performs this task is constantly updated. Thus, it remains updated / or in relation to technology, software, techniques and tools to be used to provide the best service.  

What tasks do they perform?  

Deciding to hire a Virtual Assistant grants some benefits at a professional level. Some specialize in specific areas and others operate as “All Terrain Helper”. For this reason, it is important that the person who hires specifies the tasks to be carried out.  

The Virtual Assistant is a versatile professional who is widely prepared to, in addition to making calls or organizing an agenda, develop other skills: Technological knowledge Optimal social treatment to face any situation in various environments content creation Assistant accounting tasks transcription and translation email marketing Social Media Administration Maintenance of specialized sites and blogs Choosing the right person according to the tasks to be carried out, it is possible to optimize efficiency and productivity and, as a result, improve the image that the company offers. Characteristics such as hyper connectivity, knowing how to work as a team, proactivity, creativity and always being ready for continuous learning are what make a Virtual Assistant stand out.  

The profession of Virtual Assistant is increasingly necessary in the world of work. The multitude of tasks to develop grows and diversifies. You cannot miss all the benefits of having a Virtual Assistant in your company.  

At BPO LATAM we can help you find the best Virtual Assistant, according to the needs and functions you need to cover. Contact us and let’s talk about the advantages of working together. 

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