Virtual assistants are people who work remotely and provide services to companies. They can assist in various aspects of running a business, including customer service, sales, human resources and marketing. The tasks that virtual assistants perform depend on their skills and the needs of their clients. Some virtual assistants specialize in one area, such as social media marketing or website design.
Virtual assistants may also be responsible for making travel arrangements for company employees or preparing presentations for executives. They may also assist with filing expense reports and managing accounting documents.
If you’re thinking about hiring a virtual assistant for your business, it’s important to know what they can do for you and how much time it will take them to complete their tasks. Here’s a list of some common functions performed by virtual assistants:
- Manage social media accounts
- Create content (blog posts and articles)
- Answer questions via email or phone calls
- Edit documents (PDFs or Microsoft Word documents)
Here we detail some of the functions that a virtual employee can perform:
-Customer service: Virtual assistants can provide customer service by answering questions via email, phone or live chat. They may also handle difficult customers by dealing with complaints and returning faulty products to manufacturers.
-Social media management: Virtual assistants often manage social media accounts such as Facebook pages and Twitter feeds. They may post new content on a regular basis and respond to comments made by users online. Virtual assistants also monitor their accounts for inappropriate content or spam so they can delete these items when necessary.
-Accounting: Virtual assistants sometimes have basic accounting skills that allow them to file invoices, reconcile bank statements and prepare financial reports for clients’ businesses. Some virtual assistants specialize in payroll duties such as obtaining tax.
If you are considering the option of including virtual employees in your company, at BPO LATAM we can help you. We take care of selection and recruiting processes to your projects the best available talent with the necessary set of skills for the required job. We have a database of high-performance bilingual Spanish-English candidates. Our Virtual Employees are based in Latin America and can work from home or, if necessary, they can work from our supervised offices and with all high-speed Internet services, to guarantee success in the assigned tasks.
Our services included all the labor costs of the Virtual Employee in compliance with local labor laws (salary, benefits, payroll taxes, private health insurance and other direct costs). As the local legal employer of the AVE, BPO LATAM will be responsible for all labor related cost.
With no startup costs and no long-term contracts required, we invite you to experience the benefits of having a dedicated Virtual Employee. Contact one of our advisors today info@bpolatam.com
Reporting by BPO LATAM News Team