Customer service is one of the most important areas of any business. Customer service employees are responsible for interacting with…

Automating a business can be a great way to increase efficiency, save time, and reduce costs, especially when the organization…

Ten years ago, the concept of using social media for business was foreign. Today, however, with the rise of giants…

Hiring Virtual Employees has become an increasingly popular practice around the world, including in the financial sector. Virtual Employees can…

Artificial intelligence is one of the most promising technologies of our time. From virtual assistants to industrial robots, AI is…

The jobs that will be most in demand in the future are already here.  Despite fears that technological development will…

  In recent years, the outsourcing industry has seen remarkable growth in Latin America. Businesses across various sectors are increasingly…

Luis B. Luciani  CEO BPO LATAM    Since I began my career in the world of human resources until now,…

Data entry is a critical function in the financial sector that plays a crucial role in maintaining efficient and accurate…