Who We are

BPO LATAM is your most convenient and economical solution to outsource your remote employees and operative processes, nearshore, in Latin America.

We are a professional service organization with the purpose of helping companies to optimize their workforce to increase profitability, while providing better job opportunities to talented people.

With our Virtual Employees or through our Managed Services, we guarantee a successful execution of your non-core business processes at a fraction of your current internal costs, to increase your company’s growth and competitiveness.

Mission

To increase the competitiveness of our clients through cost effective remote staffing solutions and BPO services, while achieving the wellbeing of our employees, shareholders and society.

Vision

To be recognized as the leading provider of Virtual Staffing and BPO services in Latin America.

Values

  • Ethics and integrity
  • Quality of services
  • Responsibility and commitment
  • Team work
  • Proactivity and flexibility

Talent

BPO LATAM has a talented team of professionals with the experience, integrity and commitment to offer our clients, remote staffing and BPO services of the highest quality and value.


Our pool of talent in LATAM is composed of highly skilled professionals, bilingual (Spanish-English), within the US time zone, at a cost about 30% of a similar position in the US.


Powered by our partner ASAP, one of the largest recruiting and staffing firms in Latam, we have a strong capacity to attract, search and select the best talent available with the required experience and skill-set to execute your particular process. Through ASAP’s offices in the USA, we can also provide US-sourced Virtual Employees. ASAP’s expertise of more than 23 years in the field of Talent Management, guarantees the proper hiring and administration of your Remote Employees, in compliance with local labor laws.


We provide our employees with the required training for their professional growth and continuous improvement.

BPO Latam - 100% guarantee Quality service

Quality Policy

BPO LATAM´s top management and the whole execution team are committed to meet the requirements and exceed the expectations of our clients with a service of high value. To achieve this, we focus on:

  • Continuously improving our processes.
  • Maintaining our technology and operations up to date.
  • Promoting team work and professional development.
  • Maintaining effective communications with our clients, employees and providers.


BPO LATAM’s Board of Directors assures the understanding and implementation of the Quality Policy within the organization.

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